What happens when the City Junk van comes to collect my items?

  • Our driver will load the van with the items you have left outside for collection.
  • Our staff aren’t allowed to go into your home or premises, so we have to rely on you leaving your items outside your door for collection.
  • If your property is a terraced house or on a public pathway, your council will not allow you to leave junk on a public area in a way that is unsightly or causes an obstruction. This means you must be present at the time of collection.